Cleanroomshop.com Provide Exceptional Customer Service to Ensure Continual Supply of a Critical Biocide to a Pharmaceutical Client
Cleanroomshop.com managed to solve a supply issue for a client who couldn’t get hold of a certain biocide which was critical to their processes, saving them from expensive down-time.
Jonathan who works in the Purchasing department of the pharmaceutical and drug delivery system manufacturer wrote a letter of thanks for the effort and care taken to ensure continuity of supply.
“Can I please extend my most sincere thanks to Holly and the team who managed to move heaven and earth to provide us with the Biocide B sprays that we were so desperate for.”
What made the client contact cleanroomshop.com?
The client “had major problems sourcing the critical biocide via our usual channels”. They found cleanroomshop.com as an alternative supplier, through their cleanroom consumables website www.cleanroomshop.com.
How did cleanroomshop.com help the client?
“cleanroomshop.com managed to not only provide the full quantity that we required, but also managed to facilitate our same day delivery.”
What was the result?
“Taking delivery of the sprays has allowed our teams to work through the night and ensure what could have been a serious issue is now only a mere hurdle to jump, with the help of cleanroomshop.com.”
To speak to the Help Desk team about your requirements, contact us today.
Call: +44(0)15242 74177